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» Category: Refunds & Returns
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NOTE: this tutorial is for CASH returns only on Products being inventory tracked in LilYPad.
To refund a Product and return the inventory count, open the sale. You can use the Sale ID loc... |
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NOTE: This tutorial is for customers with direct integrated credit card processing (LilYPad Payments/Cardknox/Worldpay).
Find the Customer or Sale ID (Printed on the receipt) of the Product in... |
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NOTE: If this is a credit card refund for LilYPad Integrated Mercury payments, Please see “How to Refund a Credit Card Payment”.
If you are using LilYPad Integrated Vantiv/Mercury payment... |
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PLEASE NOTE: This method is only for customer with an Integrated Mercury Account!
To refund partial payments in a sale, open the sale by clicking Edit on the desired sale from the Search tab (Click... |
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