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» Category: Refunds & Returns  (Go back)

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How to Refund & Return a Product to Inventory Article not rated yet
NOTE: this tutorial is for CASH returns only on Products being inventory tracked in LilYPad. To refund a Product and return the inventory count, open the sale. You can use the Sale ID loc...
How to Refund a Credit Card Payment Article rated 1.0/5.0
NOTE: This tutorial is for customers with direct integrated credit card processing (LilYPad Payments/Cardknox/Worldpay). Find the Customer or Sale ID (Printed on the receipt) of the Product in...
How to Refund a Sale Article rated 2.3/5.0
NOTE: If this is a credit card refund for LilYPad Integrated Mercury payments, Please see “How to Refund a Credit Card Payment”. If you are using LilYPad Integrated Vantiv/Mercury payment...
How to Make a Partial Credit Card Refund Article rated 1.0/5.0
PLEASE NOTE: This method is only for customer with an Integrated Mercury Account! To refund partial payments in a sale, open the sale by clicking Edit on the desired sale from the Search tab (Click...
 

 
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